Business Analyst

BACKGROUND

NGIT Client is looking for One or more Business Analyst(s) to support various operational projects. These projects may include changes to business systems, processes, and programs; Information Technology (IT) and infrastructure; and financial and human resources, all which impact branches across ministries, sector partners and the wider community.

The Business Analyst will help business users understand their respective business processes and resolves issues using technology, processes, people, and structure. This position plays an integral and strategic role in organizational success, as they are a key player in helping the business to make informed strategic decisions. They are responsible for managing business requirements and must ensure that requirements are met by project managers, built by software developers, delivered effectively by a secure system of networks, tested by quality control, managed by the data owners, and accepted by the customers and stakeholders.

The Business Analyst must have a collaborative approach in working with the Project Manager(s), the business SMEs, internal ministry Business Analysts, 3rd party vendor specialists, internal/external deployment team and the Application Management team. A large part of this role involves coaching and mentoring a group of business SMEs throughout the project lifecycle.

The successful candidate(s) will be responsible for, but not limited to, the following duties:

• Apply a business analysis framework for success.

• Document Business Process and Workflow Models (As-Is and To-Be).

• Document Use Cases based on Business Process and Workflow Models.

• Effectively analyze information, problems, situations, practices, or procedures.

• Elicit, document, manage and communicate functional non-functional requirements throughout project lifecycle.

• Analyze business requirements and translate into business rules.

• Define and scope the business problem or opportunity and identify solution and/or alternative solutions.

• Verify that the solution meets the requirements and quantify the benefits and costs of each solution.

• Identify any risks, issues and assumptions with the solution and contribute to an effective control and risk management process.

• Work closely with technical teams to ensure their translation of requirements to solutions meet the needs of the users and integrates into the overall GoS architecture.

• Act as a liaison between technical teams and Subject Matter Experts (SME’s), etc.

• Research, develop, and recommend the implementation of new approaches and technological solutions for data and integration services.

• Create and document feasibility studies, business cases, technical assessments, RFP/RFI requirements, project charters, user manuals, system manuals, policies, processes, and procedures, etc.

• Create and manage a robust plan for testing that ensures the end product supports business processes.

• Create, coordinate, and execute test scripts, utilizing formal testing methodologies to verify that system and business applications meet specific requirements.

• Perform as Test Lead, to guide the business SMEs through the process of User Acceptance Testing (UAT) to ensure business requirements are sufficiently identified, traced and functional in the finished system.

• Provide quality assurance in relation to the accuracy and integrity of the information provided in the solution.

• Facilitate meetings and workshops with internal and external stakeholders.

• Prepare and deliver presentations to internal and external stakeholders.

• Preparing the business for change by conducting organizational readiness activities.

• Develop training, training materials and facilitate training for both technical and non-technical audiences.

• The resource will be required to participate in consultant performance evaluation as deemed appropriate by client.